Does Next and Go offer discounts or promotional offers?
Yes, at Next and Go, we periodically offer discounts and promotional offers on mattresses, furniture pieces, furnishings, and selected collections. These discounts and promotional offers may be available for a limited time and may vary by product. To stay updated on our latest promotional offers and discounts, we recommend following us on social media. Additionally, we offer competitive prices on all our products and strive to provide the highest quality at competitive prices.
Can a color or fabric not displayed be chosen?
At Next and Go, while we sometimes offer color and fabric selection options for certain furniture pieces, please note that this service is not available for all products. For products that have color and fabric options available, we will confirm your color and fabric choices with you during the confirmation call to ensure that the order is correct and meets your expectations.
Do you offer a warranty on the products?
There is a warranty on products from the factories, and each product has a warranty period. In the absence of a warranty, you will need to follow our return and exchange policy.
Can I cancel my order?
If you wish to cancel your order, just contact our customer service team on our social media pages, or by phone, and they will assist you.
Do you offer furniture assembly service for items sold on the site?
Yes, we provide assembly and installation services, which are carried out by a technician during the furniture delivery.
How do I track my order?
If you have any questions about the status of your order, please do not hesitate to contact our customer service team on our social media pages or by phone at 16284.
What are your payment methods?
We accept a variety of payment methods to make your shopping experience as convenient and easy as possible. These payment methods include the following: • Credit and debit cards: We accept all major credit and debit cards, including Visa and Mastercard. • Financial services: We accept payments through other payment methods such as ValU, Sympl, Souhoola, and Aman. • Cash on delivery: We also offer the option of cash on delivery for customers who prefer to pay in cash. Please note that the availability of these payment methods may vary depending on your order.
Do you offer installment services for products?
Yes, we offer installment service through various payment and repayment methods including
ValU, Sympl, Souhoola, Visa, and Aman.
You can choose the payment method during the checkout process and complete the payment through the provider of your choice.
How long will it take to deliver my order?
You can find out the delivery times by contacting customer service through social media channels or by calling the hotline 16284. The delivery time for your specific ordered product will depend on your location. In general, our delivery times range from 5 to 15 business days from the date of purchase. After placing your order, our team will contact you to inform you of the expected delivery date. We provide reliable delivery either through us or through trusted shipping companies to ensure your order is delivered safely and on time. Please note that delivery times may vary depending on various factors such as shipping location, public holidays, and other external factors beyond our control.
Is delivery free?
We provide free shipping to some governorates, while other governorates are served by our team or trusted shipping companies at prices attributed to the shipping companies.
